The Philosophy

SWAN Consulting exists to serve Leaders and Organisations to create an environment where all can be great.

SWAN Consulting believes in values based leadership.  The foundations of our work are the values that are SWAN.


The SWAN vision is to be known as a collective that fosters generative possibility


Claudia Crescenzi – Italy

Download Claudia’s Profile

Consultancy and Coaching experience
Claudia has significant experience in change management and is adept at ensuring any changes are fully understood to ensure full advantage is taken from these opportunities.
She has a track record to prove her skill and determination in problem solving, designing operational processes, team development and employee recognition programmes. Her key values which influence her work are respect for others, confidentiality, passion and empathy. A successful sporting (Italian Basketball team member) and business career has helped Claudia appreciate the value of strong human relations and understand that a strong team spirit not only helps the company achieve maximum objectives but also has a beneficial impact on each individuals’ achievements and personal satisfaction.
Her methods place a heavy emphasis on interpersonal relations, on creating continuous synergy between work and fun but particularly on the power of believing in one’s self.

Recent corporate clients with whom she has worked include Ericsson, Saba Italia (Abertis Group), De Cecco, Right Management, Lazio Regional Government, Mercedes Benz, ProjitBS Security, Finmeccanica Group.  Recent and current projects have included:
– Leadership development – Change management
– Team coaching, Executive coaching
– Conflict resolution – Diversity management

Line management experience
A successful 20 year career in various organisations developing leadership, corporate processes, human resources has given Claudia a valuable understanding to the demands of key Executives. She has worked as a consultant concentrating on Corporate restructuring, corporate communications and development of new services and business development.
She was the project leader of a re-engineering project for a central banking institute. She was also part of a re-organisation team which specialized in the transformation of a merchant bank from the public to the private sector, during this time she also specialised in her ability for change management.

Background
A degree in Political Science and SDA Bocconi certified courses specialising in Organizational Efficiencies and Organisational Analysis for Executives. Claudia is a professional member (PCC Accredited Certified Coach) of the International Coach Federation, a Board Member of the Italian Coach Federation. Designs and organises training courses for corporations and has received European funding as a result of this activity.
Acts as a Executive/Business/Personal Coach in multinational companies and she writes and publishes monthly articles about career coaching. She participates in projects for European Union in Diversity Management. She has been a guest speaker at a European workshop discussing Diversity Management.